Last Updated: August 2026

 

Bushlovers Safaris (Pty) Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your details when you visit our website (www.bushloverssafaris.co.za) or book our safari services.

 

1. Information We Collect

   We collect personal information that you voluntarily provide to us when making inquiries, booking a safari, subscribing to our communications, or contacting us directly. This includes:

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• Personal Details: Full name, age, nationality, and passport or identity number.

   

• Contact Information: Email address, phone number, and residential address.

   

• Booking & Travel Data: Dietary requirements, medical information relevant to travel (e.g., doctor’s certificates for guided walks), flight details, and emergency contact details.

   

• Payment Details: Billing information and transaction history processed securely through our third-party payment gateways.

   

• Technical Data: IP address, browser type, device information, and browsing activity collected automatically via cookies on our website.

   

1. How We Use Your Information

   We process your personal information for the following specific purposes:

    

• Processing bookings, managing itineraries, and arranging flights or accommodation.

   

• Communicating important updates, booking confirmations, and travel advisories (e.g., malaria region information).

   

• Complying with statutory and regulatory obligations, including SANParks regulations.

   

• Improving website functionality, user experience, and customer service.

   

• Sending promotional information or updates if you have opted in to receive marketing.

   

1. Disclosure of Your Information

   We do not sell or trade your personal data. We may share your information with trusted third parties strictly to facilitate your travel arrangements:

    

• Service Providers: Partner lodges, air charter companies, local transfer operators, and SANParks authorities as required to execute your itinerary.

   

• Payment Processors: Secure third-party platforms handling online payments.

   

• Legal Obligations: Government authorities, law enforcement, or regulatory bodies when required by law.

   

1. Data Security & Storage

   We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no internet transmission or electronic storage method is 100% secure.

    

2. Medical & Health Information

   Certain activities (such as guided bush walks) may require health details or medical certificates for guests over specific age limits. This sensitive health information is handled with strict confidentiality and shared only with authorized operational personnel or medical professionals in emergencies.

    

3. Your Rights under POPIA

   In accordance with South African privacy laws (POPIA), you have the right to:

    

• Request access to the personal information we hold about you.

   

• Request the correction or updating of inaccurate or incomplete information.

   

• Request the deletion of your personal data, subject to legal and contractual obligations.

   

• Withdraw consent for direct marketing at any time by clicking "unsubscribe" or contacting us directly.

   

1. Third-Party Links & Cookies

   Our website may contain links to external sites or use cookies to enhance navigation and gather traffic analytics. You can disable cookies in your browser settings, though some site features may not function optimally.

    

2. Contact Us

   If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

   Bushlovers Safaris (Pty) Ltd

   Email: bushloverssafaris@gmail.com

   Phone: +27 (0)79 921 2198 or +27 (0)65 690 1182

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